Problem
Social DMs often mix comments, ads and repeated questions
Without a clear flow, teams lose context, respond late and cannot tell which conversations deserve commercial follow-up.
Instagram and Messenger
Instagram and Messenger bots that turn DMs into organized opportunities
AI Solutions CR builds bots for Instagram and Facebook Messenger that handle messages, answer frequent questions, capture data, qualify interested prospects and route to WhatsApp, sales or support when useful. They turn social conversations into a measurable workflow.
AI Solutions CR
What can be built
The bot can act as the first filter for organic messages, campaign leads, product questions, appointment requests and WhatsApp routing.
Common use cases
Implementation flow
Answer product or service questions from Instagram.
Filter leads coming from Meta Ads.
Route sales-ready conversations to WhatsApp.
Continue messages outside business hours.
Implementation flow
Implementation flow
Define message types and permitted answers.
Create qualification questions and routing rules.
Connect links, forms or WhatsApp based on the process.
Test with real conversations and adjust brand language.
FAQ
Questions about social media bots
Can the bot handle Instagram and Messenger together?
If the scope includes it, the system can define answers and rules for both channels while keeping a consistent commercial logic.
Can it send an Instagram lead to WhatsApp?
Yes. A common flow filters on Instagram or Messenger and moves the prospect to WhatsApp when direct sales attention is needed.
Should every DM be automated?
Not always. It is better to automate repeated questions, data capture and first filters, while keeping human handoff for sensitive or high-value cases.
Related workflows
These pages connect with the same commercial and operational system.
WhatsApp AI bots
WhatsApp AI bots for support, sales, lead qualification, appointments, CRM updates and human handoff built around real business workflows.
AI sales agents
AI sales agents that qualify leads, answer questions, capture data, follow up and connect conversations with CRM and human teams.
AI customer support
AI customer support automation to answer questions, classify cases, escalate to humans and connect support with documents, CRM and reports.
Quote this workflow
Organize your DMs before opportunities are lost
We can review how messages arrive from Instagram, Messenger and ads to define the first workflow worth automating.