At AI Solutions CR, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our automation services, voice agents, and social media bots.

Compliance with Meta and Third-Party Platforms

Our services operate in compliance with Meta's policies (Facebook, Instagram, WhatsApp). We do not use user data from these platforms for purposes other than those authorized by the user and necessary for the operation of our bots and agents. We strictly respect Meta Platform Inc.'s terms of service.

Information We Collect

We collect information you provide directly to us, such as phone numbers for voice agent tests, and data necessary for interaction with our social media bots (User ID, public name, message content).

How We Use Information

We use your information to: Provide and maintain our services; Process and complete transactions; Improve our AI algorithms (anonymously); Communicate with you; Comply with legal obligations. We do not sell your personal information to third parties.

Sharing Information

We may share information with trusted service providers who help us operate our business, always under strict confidentiality agreements and only as needed to deliver our services.

Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us.

Contact

If you have questions about this policy, contact us at: info@aisolutions.cr